Privacy Policy
Last updated: August 31, 2025
This Privacy Policy explains how CraftPath (the "Platform") collects, uses, and protects personal information in connection with our training programs, courses, and related services.
Information We Collect
Account and Profile Information
Name, username, and organization details you or your admin provide.
Learning Activity and Progress
Modules started/completed, assessments, scores, time spent, and achievements.
Device and Usage Data
IP address, browser type, device identifiers, pages viewed, and interactions.
Communications
Messages you send to us in-app or through support channels.
How We Use Information
We use information to operate and improve the Platform, personalize training, provide support, monitor performance and security, comply with legal obligations, and communicate service updates.
Sharing and Disclosure
We do not sell personal information. We may share data with service providers under contract, with your organization administrators for reporting, to comply with law, to protect our rights, or in connection with a business transaction (e.g., merger or acquisition).
Data Retention
We retain personal information for as long as necessary to provide the services and for legitimate business or legal purposes. Retention periods vary based on the type of data and applicable law.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. You can exercise these rights by contacting your administrator or the Platform support channel within your account.
Security
We implement administrative, technical, and organizational safeguards appropriate to the risk of the data we process. No system is completely secure; please use strong credentials and keep them confidential.
International Data Transfers
Where applicable, we rely on appropriate safeguards for cross-border data transfers, such as standard contractual clauses.
Children's Privacy
The Platform is not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform. Your continued use signifies acceptance of the updated terms.
Contact
For questions about privacy, please use the in-app support channel or contact your organization's administrator. We will respond through the support tools provided in your account.